AI Data Classification: A How-To Guide for the Non-Techie

JD Prater

February 6, 2024

Table of Contents

Using AI sounds complicated, right? But what if I told you it’s not as complex as it seems? That’s where Graft comes in. It pretty much lets anyone jump into making AI solutions without needing to be a tech whiz.

So, imagine you want to guess the topic of a Wikipedia page just by looking at its title and a bit of text. Sounds tough, but with Graft, it’s not only doable; it’s also pretty straightforward. You don’t have to code or get into the nitty-gritty of AI. Graft does the heavy lifting for you.

This blog is all about showing you how to use Graft to whip up a topic prediction app. I’ll use Wikipedia pages as our playground (access dataset here). You’ll see how easy Graft makes it to sort these pages into topics like sports, animals, or anything else. It’s a peek at what you can do with AI, highlighting how it’s built for everyone, not just the tech experts.

Let’s get into how Graft turns the idea of AI from something that sounds super complicated into something you can actually play around with and use. 

Step-by-Step Tutorial: Building Your Prediction Model with Graft

Step 1: Data Preparation

First things first, you’ll need some info to feed into your AI solution. For this adventure, I’m using text from Wikipedia pages. The goal? To make the AI smart enough to guess topics just from a page title and a snippet of content.

  • Load Your Data: Picture this: you've got a bunch of Wikipedia pages (or a knowledge base). I’m going to use these pages as the data playground. You just upload them into Graft, and boom, you're halfway there.
  • Find Your Labels: Now, I don't have stickers on each page saying what topic it belongs to. But, hey, I've got a trick up my sleeve. I’ll use other info in the data (like a secret map) that tells us which topics match which pages. Graft takes this map and uses it to get our data sorted.

Step 2: Letting Graft Do Its Magic

Here's where Graft starts to feel like magic. It takes all that data you gave it and starts cooking up something cool.

  • Ingest and Process: Graft grabs your data, rolls up its sleeves, and sets up everything needed to get the job done. It's like setting up a kitchen with all your ingredients before you start cooking.
  • Foundation Models: Think of these as Graft's recipe books for understanding your data. It uses these models to turn your data into something it can work with, kind of like turning flour into dough.
  • Train Your Model: Now, with everything prepped, Graft trains a model to make those topic predictions. It's like teaching a chef to perfect a recipe.

Step 3: Bringing Your App to Life

Alright, the groundwork is done. Now it's time to see your AI solution in action.

  • Check It Out: You've got a brand new app ready to go. It's eager to start guessing topics, and it's pretty good at it, too. But like any new talent, it can always get better.
  • Make It Better: Graft isn't just about getting it right once. It's about getting better over time. You can tweak, adjust, and teach your app to improve. More data, better labels, and your input can make your app sharper and more on point.
active learning in Graft

And just like that, you've created an AI app that knows how to sort Wikipedia pages into topics. Not too shabby, right? Graft made the whole process a walk in the park. 

Let’s see what else you can do with Graft.

Harnessing the Power of Classification: Strategic Insights and Analytics

The creation of a text classification or categorization app with Graft opens a wealth of opportunities beyond real-time actions, focusing on evaluation, analysis, summarization, and reporting. These capabilities are invaluable across various departments, from customer support to recruiting, offering deep insights and strategic direction. 

Let's explore how such AI can quickly handle analytical tasks and decision-making processes for different teams.

Customer Support: Analyzing Trends and Improving Support

Imagine being able to analyze months of customer inquiries to identify common issues and trends. With Graft, you can categorize inquiries by topic, allowing your customer support team to generate reports on frequently asked questions, common problems, or areas where customers are seeking more information. 

This analysis enables customer support managers to identify areas for improvement, develop targeted FAQs, and tailor training programs for customer support based on actual customer needs.

Analyzing Trends and Improving Support with AI

Product Managers: Gaining Insights from Customer Feedback

For product managers, customer feedback is a goldmine of insights. By categorizing feedback with AI into specific aspects like usability, features, or performance, you can help summarize what users love with sentiment analysis and what they think needs improvement. 

This aggregated data provides a clear picture of customer satisfaction and product gaps, guiding Product Managers in prioritizing feature updates and new product development to better meet market demands.

Gaining Insights from Customer Feedback with AI

IT Teams: Classify Incident Reports and Enhancing Systems

IT departments can use AI to categorize and summarize incident reports, identifying common themes and recurring issues. This aggregated data helps in understanding the system's vulnerabilities, guiding strategic decisions on where to focus improvements or upgrades. 

By analyzing categorized data, IT teams can also develop targeted preventative measures, reducing future incidents and enhancing system reliability.

Classify Incident Reports with AI

Recruiting Teams: Analyzing Candidate Data for Strategic Hiring

Recruiting teams can leverage a classify app to categorize applications by skills, experience level, and job role suitability. Beyond streamlining the initial screening process, this categorized data allows for in-depth analysis of the talent pool, identifying trends in skills availability, gaps in the current workforce, and opportunities for strategic hiring. 

This data-driven approach enables more informed decision-making in talent acquisition strategies, ensuring the organization's long-term needs are met.

Analyzing Candidate Data for Strategic Hiring with AI

The Strategic AI Advantage

By evaluating, analyzing, summarizing, and reporting on categorized data, you can gain a deeper understanding of their operations, customer base, and market position. With Graft, it’s not just about operational efficiency; it's a tool for strategic insight, enabling your team to make informed decisions, faster.

Whether it's improving customer service, guiding product development, enhancing IT systems, or optimizing recruitment strategies, the insights gained from categorized data are invaluable in driving organizational success.

By embracing the capabilities of AI, you can transform data into actionable intelligence to navigate the complexities of modern business landscapes. With Graft, unlocking these insights becomes not just possible, but straightforward, inviting teams across any organization to explore the strategic potential of their data.

Be 20% More Productive for $20/month with Graft

Who knew jumping into AI could be as easy as pie? With Graft, you've just seen how anyone can quickly use AI without getting tangled in tech jargon or coding puzzles. It's like having a magic wand that turns complex AI stuff into fun, doable projects.

the new way to use AI

Here’s the takeaway: Graft isn’t just an AI tool; it’s your AI teammate. It’s where ideas meet action without the headache of building everything from scratch or needing a degree in computer science. I walked through making a topic prediction app, but that’s just the start. Imagine the possibilities – customer service bots, trend analyzers, you name it. If you can think it, Graft can help you build it.

Feeling inspired? Curious? Excited? Good! Why stop at imagining what you can do with AI when Graft makes it so accessible? Dive in, play around, and see what you can create. Whether for work, fun, or something in between, Graft is ready to turn your ideas into reality.

So, what are you waiting for? Grab your data, request access, and let the magic happen. Who knows? Your next project could be the AI breakthrough everyone’s been waiting for.

Let's make AI simple, fun, and for everyone.

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Last Updated

February 8, 2024

Further reading

JD Prater

Head of Marketing

JD writes about his experience using and building AI solutions. Outside of work, you'll find him spending time with his family, cycling the backroads of the Santa Cruz mountains, and surfing the local sandbars. Say hi on LinkedIn.

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