Power your customer analytics with

Modern AI

Generate insights that drive customer experiences and processes with AI-powered solutions.

See what can you do

Better understand and engage your customers

Generate predictive insights that drive optimized customer experiences and processes.

graft for sentiment analysis

Implement content filters based on all aspects of a post including text, image, audio, and video.  Stay up-to-date and engaged on critical or sensitive topics.

graft for churn prevention

Predict which customers need attention to mitigate churn. Combine multiple data sources and previously dormant data to understand and improve customer health.

graft for identify intent

Transform engagement across every stage of the customer journey into rich, predictive insights. Use these insights to reach your customers with more effective messaging.

graft for similar customers

Finding your next upsell shouldn’t be guesswork. When one customer upsells or churns, search for similar customers to reach out to.

Improve your customer experience

Make your customer’s experience feel as though it was crafted just for them.

graft for semantic search

Skip the wild goose chase for that old file buried in outdated folders. Instantly search anything semantically or visually across any number of internal data sources.

graft for lead scoring

Identify your biggest customer champions with ease. Find and score them by looking through transcripts, support tickets, or social media sentiment.

Graft for visual search

Imagine Google’s image search, but customized to your site. Let customers upload images or post an image URL to search your catalog for similar products.

graft for recommendations with modern ai

Forward a new post to Graft to surface similar content from the past. Maximize engagement by serving the topics users are most interested in.

Get a full-lifecycle production AI system

All you need to get started is data, and within minutes, you can build production-grade AI applications like sentiment analysis, identify intent, find similar customers, churn prevention, and more.

Graft for identify intent
Identify Intent

Get a 360 view of your customers' interests

Transform engagement across every stage of the customer journey into rich, predictive insights. Leverage these insights to reach your customers with more effective messaging.

Sentiment Analysis

Understand public opinion about your product or brand, instantly

Rebranding? Launching a new product? Discover how people really feel about it across social channels, and incorporate their feedback before your competitors capitalize on it.

Graft for sentiment analysis
Graft for churn prevention
Churn Prevention

Use a full picture of customer interactions to predict and prevent churn

No more data silos. Combine multiple data sources and previously dormant data to understand and improve customer health. Predict which customers need attention to mitigate churn.

Similar Customers

Search for similar customers when a churn or upsell event occurs

Finding your next upsell shouldn’t be guesswork. When one customer upsells or churns, search for similar customers to reach out to.

Graft for similar customers

Why choose Graft?

mick hakobyanirina calciudeven navaniMaria Kazandjieva, PhD
AI for Customer Analytics: Uncover 11 Ways to Take Action on Data

From predicting behaviors to personalizing experiences, uncover 11 ways Modern AI can take your customer analytics to the next level.

Read more
The Hallmarks of Modern AI

Let's situate recent advances in AI within a broader context, a context that also allows us to look ahead toward the coming rise of what we call Modern AI.

Read more
the era of modern ai
Unify Knowledge

Make your company information accessible and discoverable.

grid icon
Quick Setup

No code; no AI expertise; and no infrastructure required.

cubes icon
Customized to Your Needs

We partner closely with your team to ensure your success.

Don’t settle for knowledge management;
equip your teams with intelligence

checkmark icon
Immediate productivity gains
checkmark icon
Save 2-3 hours/week/employee
checkmark icon
Reduce costs