Churn Prevention

Get a full picture of customer interactions to predict and prevent churn.

Clustering

Turn your community into a content powerhouse.

Content Moderation

Monitor and manage online environments in close to real-time.

Data Security

Protect your organization against data exfiltration or sabotage.

Identify Intent

Get a 360 view of your customers' interests.

Insider Threat

Proactively respond to potential threats before they cause harm.

Interactive Q&A

Get summaries and ask questions.

Lead Scoring

Find your customer champions quickly

Recommendations

Upsell and re-engage customers with “Products you may like”

Semantic Search

Empower your customers to search beyond exact keywords

Sentiment Analysis

Understand public opinion about your product or brand, instantly.

Similarity Search

Search for similar customers when a churn or upsell event occurs

Summarization

Generate summaries of any document, email thread, or meeting recording.

Topic Monitoring

Specify watch-topics and get alerts or digests when new mentions occur.

Visual Search

Let customers search visually for products