AI for Customer Support Teams
Make your routine tasks easier, faster, and more rewarding with Graft's Intelligence Layer.
Make your routine tasks easier, faster, and more rewarding with Graft's Intelligence Layer.
Then you're losing hours and missed opportunities to connect with customers.
Feed it your data, and it becomes a dynamic hub integrating your knowledge bases to inform smarter work.
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Teach it your specific skills and know-how. It quickly picks up new capabilities tailored to your way of doing things.
Guide it with feedback. It learns and improves daily to help you up your game and achieve goals.
Generate product documentation, FAQs, customer emails, and technical content, directly aligned with your product requirements.
Automatically organize product feedback, user inquiries, and internal documents, streamlining your product development process.
Your AI teammate will look through the projects, docs, Slack, and more with perfect memory.
Turn extensive user feedback and product reports into concise summaries, enabling swift understanding and action on key data points.
Isolate specific insights from large pools of user data and product feedback, ensuring every decision is informed by comprehensive analysis.
Ask your AI teammate questions and get answers in seconds backed by the information in your docs.
Always on, always ready, and always improving so your work is more efficient and smarter.
Because it's grounded in your knowledge and constantly learning from you, your AI teammate boosts your productivity with reliable, accurate results.
With your AI teammate always clocked in and working, it tackles tasks 24/7 so you can rest easy, knowing everything keeps moving.
Whether it's analyzing data, generating content, or finding information, your AI teammate flexibly tackles challenges to make your work life easier.
Through delivering reliable results grounded in your data and expertise, your AI earns trust. Confidently use the results to guide your decisions.
This is not just any AI, but the best one for the job. Utilize top-tier models so you can tackle various tasks smarter and faster.
Graft offers you a holistic AI platform that allows you to do much more than just chat or text generation. With Graft, you're not limited to a single model or use case. You can experiment with a variety of models—including those from OpenAI and Cohere, as well as open-source models—to find the one that best solves your specific business problem. Beyond that, Graft provides the features to deploy, monitor, and scale these solutions in a production environment. In short, Graft is engineered to help you make the most out of your AI initiatives, from exploration to execution.
You don’t have to be! Engineers love Graft because they can focus on business outcomes instead of costly infrastructural plumbing. Non-technical folks love Graft because they can contribute to, and benefit from, Modern AI. And leadership loves Graft because they’ll see results in a fraction of the time using a fraction of the resources.
We’re not aware of another company making modern AI accessible to every organization. Most vendors are focused on classical AI, characterized by being limited to structured data and involving expensive activities like manual feature engineering, model selection, hyperparameter tuning, and all the machinery that workflow requires. Most vendors are also building mere pieces of the infrastructural puzzle, which are only useful if you have the rest of the pieces and the expertise to assemble them. Graft does away with those prerequisites.
Data. That’s it! Graft includes everything you need to go from ideas, to experiments, to production in an afternoon.
With modern AI, you don't need the piles of (labeled) data you once did. By leveraging foundation models in clever ways, Graft can bring the power of AI to your business with as little as a single document. When you do need more examples, the platform's active learning feature will guide those efforts to minimize your labeling time.
Graft is named, in part, because you can "graft" it onto the side of any organization and use it in tandem with your existing data or machine learning stack. Over time, you may find that Graft is sufficient and you can decommission the old tools, but you can do so at your leisure.
Yes, of course. We’re using it in the botanical or medical sense. It’s also English slang for working hard; that one works, too!
Centralized information and expertise for quick access and discovery.
No code; no AI expertise; and no infrastructure setup required.
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We partner closely with your team to ensure your success.
